PRIVACY POLICY

The Bedroom Fix Ltd
Last Updated: 17 August 2026

At The Bedroom Fix, we respect your privacy and understand that some of the information you share with us may be personal or sensitive.

This Privacy Policy explains how The Bedroom Fix Ltd (“The Bedroom Fix”, “we”, “us”, or “our”) collects, uses, stores, protects, and shares your personal information when you visit our website, place an order, contact us, join our affiliate programme, subscribe to our communications, or otherwise interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. WHO WE ARE

The Bedroom Fix Ltd is a sexual wellness company based in Nigeria that provides products and services designed to support intimacy, sexual wellness, and relationships.

For questions about this Privacy Policy or how we handle your personal information, please contact us using the contact details provided on our website.

2. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect information such as:

Information you provide directly

  • Full name
  • Phone number
  • Email address
  • Delivery address
  • Billing information
  • Order and purchase details
  • Payment-related information
  • Account or affiliate information
  • Information you provide when contacting customer support
  • Information provided when participating in promotions, surveys, reviews, or competitions

Information relating to your sexual wellness

If you voluntarily provide information about your sexual wellness, relationship, sexual concerns, symptoms, preferences, or similar matters when requesting assistance or purchasing our products, we may process that information only for the purpose for which it was provided and in accordance with applicable data-protection requirements.

We recognise that information concerning a person’s health or sex life may constitute sensitive personal data under Nigerian law and will apply appropriate safeguards to such information.

**You do not need to disclose intimate information simply to browse our website or purchase a product unless the information is genuinely necessary for the service you have requested.**

Information collected automatically

When you use our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device informationOperating system
  • Pages visited
  • Website activity
  • Referral sources
  • Approximate location derived from technical information
  • Cookies and similar technologies

3. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process and deliver your orders
  • Confirm purchases and payments
  • Contact you about your order
  • Provide customer support
  • Respond to enquiries
  • Provide product information you have requested
  • Manage your account
  • Process affiliate applications and commissions
  • Improve our products, website, and customer experience
  • Prevent fraud, abuse, and unauthorised transactions
  • Maintain website security
  • Meet legal and regulatory obligations
  • Send promotional communications where we have the required consent
  • Understand how customers use our website and improve our marketing

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted by applicable law or you have provided the required consent.

4. DIRECT MARKETING

If you choose to receive marketing communications from us, we may contact you by channels such as email, SMS, WhatsApp, telephone, or other available communication channels.

Where consent is required for direct marketing, we will obtain the appropriate consent before sending such communications.

You can withdraw your marketing consent or object to direct marketing at any time. Once you do so, we will stop using your information for direct marketing purposes, subject to any legal requirements that may apply.

5. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

Keep the website functioning properly

  • Remember preferences
  • Understand website traffic
  • Improve website performance
  • Measure advertising effectiveness
  • Provide relevant marketing where permitted
  • Some cookies may be necessary for the basic operation of the website, while others may require your consent.

Where consent is required, we will provide appropriate choices for accepting or declining non-essential cookies.

You may also be able to manage cookies through your browser or our website’s cookie settings.

6. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

We may share information with trusted third parties where reasonably necessary to provide our services or comply with our obligations.

These may include:

  • Payment processors
  • Delivery and logistics providers
  • Website hosting providers
  • E-commerce and technology providers
  • Customer-support platforms
  • Email, SMS, or messaging providers
  • Analytics and advertising platforms
  • Affiliate programme technology providers
  • Professional advisers
  • Government, regulatory, or law-enforcement authorities where legally required

7. PAYMENT INFORMATION

Payments made through our website are being processed by third-party payment providers.

We may receive information such as payment status, transaction reference, payment method, and other information necessary to confirm your transaction.

Where applicable, your full card details or other sensitive payment credentials may be processed directly by the relevant payment provider rather than stored by us.

 

8. CONFIDENTIALITY OF YOUR ORDERS

We understand that purchasing sexual wellness products can be private.

We aim to handle customer information discreetly and responsibly.

Information about your purchases will only be accessed or disclosed where reasonably necessary to process your order, provide customer support, prevent fraud, comply with legal obligations, or otherwise provide the service you requested.

9. AFFILIATE PROGRAMME

If you apply to or participate in The Bedroom Fix Affiliate Programme, we may collect information necessary to:

  • Create and manage your affiliate account
  • Track referrals and sales
  • Calculate commissions
  • Process affiliate payments
  • Communicate with you about the programme
  • Prevent fraudulent or abusive activity
  • Meet financial, tax, and legal obligations

Your affiliate information may be processed through third-party affiliate or payment platforms where necessary to operate the programme.

10. HOW WE PROTECT YOUR INFORMATION

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

For this reason, while we work to protect your information, we cannot guarantee absolute security.

11. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing services, resolving disputes, maintaining business records, preventing fraud, and meeting legal, accounting, or regulatory obligations.

When personal information is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it, subject to applicable legal requirements.

12. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have rights relating to your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Withdraw consent where processing is based on consent
  • Object to certain types of processing
  • Object to direct marketing
  • Request restriction of certain processing
  • Request portability of certain personal information where applicable
  • Ask questions about how your information is being processed

To exercise your rights, contact us using the details provided on our website.

We may need to verify your identity before completing certain requests in order to protect your information from unauthorised access.

13 CUSTOMER REVIEWS AND TESTIMONIALS

We love hearing from customers about their experience with The Bedroom Fix and our products.

When you voluntarily send us a review, testimonial, feedback, photo, video, or other content about your experience, you agree that we may use it to promote our products and help other customers make informed decisions.

However, we respect your privacy.

When publishing customer reviews or testimonials, we will **not publicly display your full name, phone number, email address, delivery address, or other information that could reasonably identify you**, unless you have specifically given us permission to do so.

Where appropriate, we may edit or shorten a review for length, clarity, spelling, or formatting, provided that we do not intentionally change the meaning of your feedback.

By submitting a review or testimonial, you understand that it may be published on our website, social-media pages, advertisements, or other marketing materials in a way that does not unnecessarily reveal your identity.

If you would like us to remove a review or testimonial you previously submitted, please contact us using the details provided in this Privacy Policy.

14. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, payment platforms, social-media platforms, or other services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of those third parties before providing them with your personal information.

15. INTERNATIONAL DATA TRANSFERS

Some of our technology, payment, advertising, analytics, hosting, or other service providers may process information outside Nigeria.

16. CHILDREN’S PRIVACY

Our website and products are intended for adults.

We do not knowingly collect personal information from children in circumstances where parental or guardian consent is required.

If you believe that a child has provided us with personal information without the required consent, please contact us so that we can take appropriate action.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, legal requirements, or data-processing practices.

When we make material changes, we will update the “Last Updated” date at the top of this policy and, where appropriate, provide additional notice.

We encourage you to review this page periodically.